SHIPPING INFORMATION

Delivery Times:

Processed Please allow up to 2 working days for the preparation of the orders. Order will be Saturday and if they are placed between Monday to Friday. While orders placed on are order Sunday will be processed on Monday. Same is the process for any holiday, and these of processed on the next working day. Orders can be delayed due to verification or time being placed. Time of delivery from the For Cash on Delivery orders, payments will be collected at the shipping address. Confirmation from the Please note: All Cash on Delivery orders are subject to number during order placement, details provided in the shipping section.By verifying the phone your order is confirmed automatically.

Expected Delivery Times:

LOCAL 3-4 WORKING DAYS

INTERNATIONAL 4-5 WORKING DAYS

Shipping & Customs Duties :

Shipping charges are based on the destination, size and weight of your order. Any duties, if application will be paid by the customer..

Order Cancellation:

Order can be cancelled any time before they are processed . Once the order shipped, you will receive an email containing the tracking information. Make sure to check your spam folder as well. Serene may cancel orders for any reason.

Common reasons include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution. Cash on Delivery orders will be cancelled, if they are not confirmed within 10 days of order placement..

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