Terms & Conditions
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Please read the terms and conditions listed below carefully as they may contain important information relevant to you.
Serene cannot guarantee product availability and products, as well as their availability for immediate delivery. Serene Reserves the rights, without liability or prior notice, to revise, discontinues, or cease to make available any or all products or to cancel any order.
Shipping time for order delivery within Pakistan is 3 to 5 days
Serene strives to make every piece of information as accurate as possible. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Serene shall have the right to refuse or cancel any such orders whether or not the order has been confirmed.
We reserve the right but not the obligation to review, monitor and edit anything that you submit to the questions, reviews, comments, and suggestions (hereinafter collectively referred to as the “Submissions”. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of your Submissions. We further reserve the right to determine the content, appearance, design, functionality and all other aspects of the Site and the Services (including the right to re-design, modify, remove and alter the content, appearance, design, functionality, and other aspects of the Site and the Services and any element, aspect, portion or feature thereof.
Your acceptance of these terms
By using this E-Commerce website, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our E-Commerce website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.
E-Store Visiting Terms
By registering for the Services, you represent and warrant that (I) you are at least eighteen (18) years of age or are accessing the Site under the supervision of a parent or legal guardian, (ii) If you are a business, you are organized, registered and working under the applicable laws, (iii) you have the requisite authority, permission and right to use the Site and/or the Services and perform any obligations that arise as a result of using the Services (iv) any information provided by you shall be accurate and valid at all times. Upon successful registration, you will have a non-transferable, limited and revocable right to use the Site, in accordance with the Terms and Conditions, for the purpose of buying products on the Site. Any breach of the Terms and Conditions shall result in the immediate revocation of the Services as well as the right to use the Site. A breach or violation of any of the Terms will result in an immediate termination of your Services.
Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our E-commerce store. You agree to promptly update your account and other information, including your email address and telephone numbers so that we can complete your transactions and contact you as needed.
Errors, Inaccuracies and Omissions
Occasionally there may be information on our e-commerce site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
You agree to indemnify, defend and hold harmless Serene and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
The Terms and Conditions, including any modification and/or revision, terms incorporated by reference, and the general terms and conditions of the Site, shall constitute the entire agreement of the parties with respect to the subject matter hereof, and supersedes and cancels all prior and contemporaneous agreements, claims, representations, and understandings of the parties in connection with the subject matter hereof. Provided, however, that the Company shall have the right to introduce new and/or revised Terms and Conditions, policies, rules and regulations from time to time, which shall be effective as and when posted on the Site. For this reason, we encourage you to review these terms and conditions each time you use this website.
Contact Us: If you have any questions, please contact us at www.serenepremium.com